Privacy Policy
Your Privacy
We value your privacy and are committed to safeguarding the confidentiality of your personal information. We collect your personal data primarily to provide our products and services, for future marketing, and to improve our offerings. Access to your information is restricted to authorized personnel only, and we do not disclose your details to third parties unless it is necessary to deliver our services to you—such as arranging deliveries, performing security checks, and conducting customer research—or when we have your explicit consent. We may, however, share information with regulatory bodies, auditors, affiliated companies, third-party service providers, and appointed marketing agencies when required.
Your Consent
We will not sell or distribute your personal information—such as your name, address, email, or credit card details—to any third party (except for partners you may have connected to via our site) without your explicit permission.
Communication & Marketing
If you have made a purchase from us, we may occasionally update you on our latest products, news, and special offers through email, mail, or phone. As a member of Tricapstone Global Sdn Bhd, you can choose to receive updates from us and selected third parties, or you may opt out anytime. To unsubscribe, please adjust your settings in the ‘Your Account’ section of our website or click ‘unsubscribe’ in any of our emails.
Cookies
Cookies are small data files that allow us to recognize you on return visits, making your browsing experience more convenient. You can adjust your browser settings to control cookies or to prevent them from being stored without your consent.
Site Statistics
We may share anonymized, aggregated data about website visits or purchases for investor reporting. This data, collected through cookies and embedded code, helps us understand visitor activity and improve our services. For details, please contact us.
Disclosure of Information
We may share your data within our group of companies and may also disclose it to third parties in specific situations:
- If Tricapstone Global Sdn Bhd sells or buys assets, personal data may be transferred.
- In cases of company acquisition, customer data may be transferred as part of the assets.
- When legally obligated or to protect rights, property, or safety, we may share data for purposes like fraud prevention and credit risk reduction.
Third-Party Websites
Our site may link to third-party websites. Please review their privacy policies, as we are not responsible for their content or practices.
Verifying Your Details
To verify or update your personal information, contact us via the provided email or address. We may require proof of identity before sharing information, typically your registered email and password. For security, we recommend avoiding the use of browser password memory.
Contacting Us
We welcome your feedback. If you have any questions about this policy or wish to stop processing your data, please contact a member of the Tricapstone Global Sdn Bhd team.